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Displaying reviews 1 - 5 of 186
by MarlaD
- Shop Consultant
It's terrible
My husband and I have been using Ultimate Aloe for over 15 years. It did a great job of soothing our stomachs, but this new formula is horrible. They've added vinegar to it, which makes it unbearable. Why did you change a good product? We've taken it off our Autoship. Please bring back the old formula (the strawberry was best!). We won't be selling this to any of our customers, nor take it ourselves, unless it is reformulated.
Response from Customer Service:
Thank you for sharing your concerns and feedback regarding the Ultimate Aloe™ Juice.
We understand that you have noticed a difference in the taste, and we want to assure you that our management team is aware of this issue. We are actively working with the manufacturer to address and resolve the taste variation, with the goal of restoring the exceptional, refreshing flavor that you have come to expect from our aloe.
Please know that this matter is a top priority for us, as we truly value how much this product benefits you and your customers. We appreciate your patience and understanding as we work to restore the high-quality experience you deserve.
Thank you once again for your valuable feedback.
by Anonymous
Good benefits with Bad taste
I hope the new extended shelf life is worth the drop in sales volume due to the drastic downgrade of the taste. It tastes just awful. Based on other recent reviews, I’m not the only one who can’t bring myself to drink it anymore. PLEASE restore the original taste!!
Response from Customer Service:
Thank you for sharing your concerns and feedback regarding the Ultimate Aloe™ Juice.
We understand that you have noticed a difference in the taste, and we want to assure you that our management team is aware of this issue. We are actively working with the manufacturer to address and resolve the taste variation, with the goal of restoring the exceptional, refreshing flavor that you have come to expect from our aloe.
Please know that this matter is a top priority for us, as we truly value how much this product benefits you and your customers. We appreciate your patience and understanding as we work to restore the high-quality experience you deserve.
Thank you once again for your valuable feedback.
by ANGELICAA
- Shop Consultant
Why change a great product?
The taste is almost unbearable. I was use the original to help my gut but had the throw out the new bottle because it makes me gag. Old formula had a way better flavor. I will not purchase again unless the old formula comes back.
Response from Customer Service:
Thank you so much for sharing your feedback about the new Ultimate Aloe™ formula. We’re sorry to hear that the taste did not meet your expectations, especially after you enjoyed the original version.
We appreciate your honesty, and please know that we are actively working on improving the taste of this product based on valuable input like yours. We hope you’ll keep an eye out for future updates, as our goal is to bring you improved options you’ll enjoy.
Thank you again for being a valued customer and for helping us make our products better!
by TerryS
- Shop Consultant
Very Disappointed
My family and I have been using Aloe Vera Strawberry/kiwi juice since 1999. I don’t know why you changed the formula and added vinegar but I will no longer be using it. Please change it back!
Response from Customer Service:
Thank you for sharing your concerns and feedback regarding the Ultimate Aloe™ Juice.
We understand that you have noticed a difference in the taste, and we want to assure you that our management team is aware of this issue. We are actively working with the manufacturer to address and resolve the taste variation, with the goal of restoring the exceptional, refreshing flavor that you have come to expect from our aloe.
Please know that this matter is a top priority for us, as we truly value how much this product benefits you and your customers. We appreciate your patience and understanding as we work to restore the high-quality experience you deserve.
In the meantime, please note that the current lots of Ultimate Aloe™ Juice remain within our quality specifications and will continue to be shipped as we work toward a resolution.
Thank you once again for your valuable feedback.
by BenjaminS
- Shop Consultant
Terrible taste
I absolutely loved the previous Ultimate Aloe but this new one has vinegar in it which causes me to choke every time I drink it. We order 5 plus bottles a month - not now.
Response from Customer Service:
Thank you for sharing your concerns and feedback regarding the Ultimate Aloe™ Juice.
We understand that you have noticed a difference in the taste, and we want to assure you that our management team is aware of this issue. We are actively working with the manufacturer to address and resolve the taste variation, with the goal of restoring the exceptional, refreshing flavor that you have come to expect from our aloe.
Please know that this matter is a top priority for us, as we truly value how much this product benefits you and your customers. We appreciate your patience and understanding as we work to restore the high-quality experience you deserve.
In the meantime, please note that the current lots of Ultimate Aloe™ Juice remain within our quality specifications and will continue to be shipped as we work toward a resolution.
Thank you once again for your valuable feedback.