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by WandaJ
- Shop Consultant
All the products I order are great
All the products I order are great
Response from Customer Service:
Thank you so much for your wonderful review! We're delighted to hear that you've been pleased with all the products, including the Isotonix® Vitamin C, you've ordered. Your support means a lot to us. If you ever have questions or need help, we’re always here for you. Thank you for choosing Isotonix!
by JohnS
questions
It took a lot effort to order the product, which should have been on auto-shipped. It alos took a long time to receive the product
Response from Customer Service:
Thank you so much for your feedback and for sharing your experience with Isotonix® Vitamin C Powder. We appreciate your questions and are sorry to hear that the order was difficult to place. That is a frustrating situation for anyone, and one I, myself, am far too familiar with.
We would also like to apologize for the delay in receiving your Vitamin C. It is one of our most popular items, and we've had a hard time keeping it in stock recently. I am happy to report that some of the issues contributing to the delay have recently been resolved, and we are expecting a smoother ordering and AutoShip experience going forward.
A Customer Service representative will be reaching out to you directly to further assist and ensure your concerns are addressed. Thank you again for your patience and for bringing this to our attention. If you have any other questions, please don’t hesitate to ask.
by JennyY
- Shop Consultant
I don't like it sweet taste
I can not take much sugar due to my physical condition. For everyone's health, all sugar in the supplements shall be replaced by stevia. The cost between sugar and stevia is not much difference. But for me it's big difference. I won't purchase this supplement any more since too much sugar. It's not healthy for both adults and kids. It's not right to please people with sugar.
Response from Customer Service:
Thank you for your feedback and for sharing your concerns. We understand the importance of being mindful about sugar intake. The minimal amount of sugar used in Isotonix® products is included to support the isotonic formulation, which helps with nutrient delivery. However, we appreciate your suggestion about using stevia as an alternative, and will share your comments with our product development team for their consideration. Your feedback is valuable to us as we strive to meet the needs and preferences of all our customers. Thank you again for reaching out and for sharing your perspective.
by DianaB
- Shop Consultant
Integral to health
This product is in isotonic form so it gets into my system quickly. I especially like it before bed along with magnesium because it also helps create that serotonin we need to settle down before sleep. I would not consider using anything in a tablet of chewable form as they can be loaded with extra sugars and do not have full impact because of their slow absorption.
Response from Customer Service:
Thank you so much for your thoughtful review! We're delighted to hear that you appreciate the convenience and fast absorption of Isotonix® Vitamin C, especially as part of your evening routine. Your feedback on the benefits of the isotonic form means a lot to us. Thank you for being a valued member of our community and for choosing Isotonix®!
by JOYF
- Shop Consultant
Part of my morning routin!
I love taking this Vitamin C. Especially in the winter months! Helps me stay healthy and I prefer not taking more pulls. Just drink. Great taste.
Response from Customer Service:
Thank you so much for your wonderful review! We’re delighted to hear that Isotonix® Vitamin C is a favorite part of your morning routine, especially during the winter months. It’s great to know you enjoy the taste and the convenience of drinking your vitamins. Your feedback means a lot to us—thank you for being a valued member of our community!