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by TinaM
- Shop Consultant
It's an everyday must have
This is my start to everyday! It has all the basic nutrients I need, it's easy to take, and it gets my going.
Response from Customer Service:
Thank you so much for taking the time to share your review! We’re thrilled to hear that Isotonix® Multivitamin Without Iron has become an essential part of your daily routine and that you find it easy to take. Your feedback means a lot to us, and we’re glad that our product helps you start your day on the right note.
We appreciate your support and are always here if you have any questions or suggestions. Thank you for being a part of our community!
by SandyG
The Best Vitamins that I have found.
We have been taking these for years and we will be taking them for many more. At one time, we got concerned about finances and stopped for a while. In a very short time, we both realized we weren’t doing well without them and decided to make them a priority. We feel so good about that decision.
Response from Customer Service:
Thank you so much for sharing your story and for being such loyal supporters of Isotonix® Multivitamin Without Iron. We’re grateful to hear how important this product is to your daily routine and well-being. Your commitment and feedback mean a great deal to us. Thank you for making Isotonix a priority in your wellness journey!
by Anonymous
DNA Miracles replacement?
Hello, my husband takes this and enjoys it but my kids were on the DNA miracles multi in the past and want to go back to isotonic vitamins. Can they take this instead? Ages 10 and 7.
Response from Customer Service:
Thank you for sharing your feedback and question about Isotonix® Multivitamin Without Iron! We're glad to hear your husband enjoys the product and appreciate your family's interest in our Isotonix line.
Since Isotonix® Multivitamin Without Iron is formulated for adults ages 18 and older, we recommend discussing with your children's pediatrician whether an adult formula could be a good fit for them. The recommended daily values for most nutrients are similar for ages 4 and up, so some of our other products may work well for your kids.
Thank you again for reaching out and for trusting Isotonix® with your family's wellness goals. If you have any other questions or need information about our products, please let us know!
by PennyF
PRODUCTS ARE GREAT...WHEN YOU FINALLY GET THEM
Been using Isotonix Multivitamin, Vitamin B and Vitamin D for years. I am on subscription and even with subscription they can't plan and have my order ship when it's supposed to. Most of the time one of the vitamins is out of stock so nothing ships. This last order was processed and sat for a month over the order date due to the multivitamin not being in stock. When I called about this, I was told there was nothing I could do since they were waiting on product. Needless to say, I am looking for another source/product because I am tired of waiting on product that should be readily available when I am on subscription ordering. I am rating low due to poor planning on the company's part and not being to ship consistently for subscription orders
Response from Customer Service:
Thank you for sharing your feedback, and we truly appreciate your thoughts on this. We understand your frustration with backorders, especially when you’ve been a loyal subscriber. When a product is on backorder, it can be due to a number of reasons such as ingredient sourcing challenges, manufacturing delays, or unexpected increases in demand.
We sincerely apologize for any inconvenience this has caused and realize how important reliable service is to our customers. Your feedback is invaluable to us, and we are working to improve our processes.
Thank you for being a valued customer.
by Anonymous
Huge shipping delays
Had to wait almost 30 days from order placement to arrival. This has occurred the past two times. Obviously inventory issues. Have to find another vitamin company.
Response from Customer Service:
Thank you very much for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration caused by the shipping delays you experienced. This is certainly not the experience we want for our customers.
A Customer Service representative will be reaching out to you directly to provide further assistance and help resolve this issue. We truly appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future. Thank you for bringing this to our attention.